| Spare Part Supply |
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Genuine Original Equipment Manufacturers parts are available for all of our products with many of the high usage items held in stock. For urgent requirements a 24 turnaround is guaranteed on all stock items.
As well as individual Spare Parts, complete replacement units can also be supplied should the need arise as well as Ground Support Equipment where necessary.
Individual customers may require stock to be held specifically for them and this is a service we are more than happy to provide.
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| Repair and Overhaul |
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Dedicated workshop facilities exist at Flight Refuelling Limited for repair and overhaul of any of our products. Whether it's a routine maintenance return or an unexpected failure, the end user can take comfort in the prompt process used to fault find, repair and return equipment to service.
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| Service |
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Flight Refuelling Limited takes pride in its world wide service support network. Coordinated from our UK headquarters, Field Service Engineers can rapidly be deployed to any part of the world to undertake fault finding, rectification and repair activities on site. Field Service Engineer activity also forms part of a complimentary customer contact plan where regular contact means any operational issues can be highlighted and addressed, in some cases, before they become critical.
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| Training |
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Flight Refuelling Limited has full training packages available for the whole of its product range. From basic overviews to full 'train the trainer' courses we have the right package to suit customer requirements, including tailor made courses. Using the latest training techniques available we impart every aspect of operational knowledge, proactive service and maintenance procedures to our customers to ensure users remain current and equipment remains serviceable.
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| Engineering Services |
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From the simplest technical query through to upgrade and modification of products our Engineering Services team is here to support the customer. With a full engineering staff in place dedicated to post design activity you know that your enquiry will be dealt with efficiently by specialists giving you complete peace of mind. Core activities of the team include Post Design Services, preparation and maintenance of customer specific Technical Publications and Integrated Logistic Support.
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| Contractor Logistics Support |
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Flight Refuelling Limited offers a complete Contractor Logistic Support service that can be tailored to suit specific customer requirements. Our aim is to take the logistical element of support to a higher level offering the user guaranteed availability of not only spare parts but complete equipment, inclusive service engineer call out, technical support where necessary or any combination of the services offered by our Customer Support organisation.
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